3k33 Privacy Policy — How We Protect Your Data

1 Introduction

3k33 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://3k33.ws (the "Platform"). This Privacy Policy sets out how 3k33 collects, processes, stores, shares, and protects the personal data of individuals ("you", "your") who access or use the Platform, including registered account holders, visitors, and prospective players located in Bangladesh and elsewhere.

This Privacy Policy forms part of and should be read together with the 3k33 Terms & Conditions, the Responsible Gaming Policy, and any other supplementary notices displayed on the Platform at the time you interact with a particular feature or service.

By registering an account, making a deposit, placing a wager, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must immediately stop using the Platform and contact our support team to request account closure.

2 Data We Collect

3k33 collects personal data from you in several ways — directly when you provide it, automatically when you interact with the Platform, and from third parties involved in payment processing or identity verification. The categories of data we collect are described below.

2.1 Registration & Identity Data

When you create a 3k33 account, we collect your full legal name, date of birth, residential address, mobile phone number, and your chosen username. This information is required to create and maintain your account and to fulfil our age verification and KYC obligations.

2.2 Identity Verification Documents (KYC)

To comply with our verification requirements and to protect against fraud and money laundering, we may collect copies of your National Identity Card (NID), a recent utility bill or bank statement as proof of address, and/or a live selfie photograph. These documents are processed securely and used only for identity verification purposes.

2.3 Financial & Transaction Data

When you make deposits or withdrawal requests, we collect data about the payment method used (such as bKash wallet number, Nagad account reference, Rocket account reference, Upay reference, Visa or Mastercard card details), transaction amounts, timestamps, and transaction reference numbers. Full card numbers are handled by our PCI-compliant payment partners and are not stored on 3k33 servers.

2.4 Gaming & Betting Activity Data

We record your gaming activity on the Platform, including the games you play, bet amounts and outcomes, session duration, win and loss records, and sports markets you wager on. This data is used to operate your account, detect irregular patterns, and provide responsible gaming tools.

2.5 Technical & Device Data

When you access the Platform, our servers automatically collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited within the Platform, and the date and time of each visit. This technical data is used for security, fraud detection, and site performance monitoring.

2.6 Communications Data

If you contact our support team via email or live chat, we retain a record of that correspondence, including your name, contact details, and the content of your messages. This data is used to manage and respond to your enquiry and to improve our support service quality.

2.7 Marketing Preferences

If you have opted in to receive promotional communications from 3k33, we retain your marketing preference settings and records of which promotions and offers have been sent to you. You may update or withdraw your marketing consent at any time through your account settings or by contacting support.

3 How We Use Your Data

3k33 uses the personal data we collect solely for the purposes described in this Privacy Policy. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The principal uses of your personal data are as follows:

• Account Management: To create, maintain, and administer your 3k33 account, including processing your registration, verifying your identity, and managing your account balance.
• Payment Processing: To facilitate deposits to and withdrawals from your account via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other accepted payment methods.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor your gaming activity and apply responsible gaming controls such as deposit limits, session reminders, and self-exclusion, where you have requested these or where we have identified a potential concern.
• Customer Support: To respond to your enquiries, complaints, and requests for assistance submitted through our support channels.
• Legal and Compliance Obligations: To comply with applicable laws, regulations, and lawful requests from competent authorities, including anti-money laundering (AML) and counter-financing of terrorism (CFT) obligations.
• Service Improvement: To analyse usage patterns, test new features, optimise site performance, and improve the overall quality of the Platform experience for players in Bangladesh and beyond.
• Marketing Communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, tournament announcements, and other marketing communications relevant to your interests. You may withdraw consent at any time.

4 Legal Basis for Processing

3k33 processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 3k33 — specifically, to provide you with access to the Platform, manage your account, and process your financial transactions.
• Legal Obligation: Processing that is required in order for 3k33 to comply with its legal and regulatory obligations, including KYC/AML verification requirements.
• Legitimate Interests: Processing that is necessary for the legitimate business interests of 3k33, including fraud prevention, security monitoring, and service analytics, provided that these interests are not outweighed by your rights and freedoms.
• Consent: Processing activities for which you have given clear and specific consent, principally the sending of direct marketing communications. Where consent is the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

5 Data Sharing & Disclosure

3k33 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data with carefully selected third parties only in the circumstances described below.

5.1 Payment Service Providers

We share the minimum necessary financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, and card processing networks — in order to complete your deposit and withdrawal transactions. These providers are contractually bound to process your data only for payment purposes and to maintain appropriate security standards.

5.2 Identity Verification Partners

To carry out KYC verification, we may share your identity documents and related data with trusted third-party verification service providers. These partners are permitted to use your data solely for the purpose of verifying your identity on behalf of 3k33 and are not permitted to retain or reuse your data for any other purpose.

5.3 Technology & Hosting Providers

3k33 uses third-party infrastructure providers for web hosting, data storage, and content delivery. These providers process your data strictly as data processors acting under our instructions and are bound by confidentiality and data protection obligations.

5.4 Game and Sportsbook Providers

Some games and sports markets on the Platform are provided by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process limited technical data (such as session tokens and game round IDs) in order to operate their games. They do not receive your full identity or financial data.

5.5 Legal and Regulatory Disclosures

We may disclose your personal data to law enforcement agencies, courts, regulators, or other competent authorities when required to do so by law, in response to a lawful request, or when we reasonably believe that disclosure is necessary to protect the rights, property, or safety of 3k33, our players, or the public.

6 Cookies & Tracking Technologies

3k33 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the Platform. A cookie is a small text file stored on your device by your browser when you visit the Platform.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the Platform to function. They manage your login session, remember your authentication state, and maintain your account security. You cannot opt out of strictly necessary cookies without also being unable to use the Platform.
• Preference Cookies: These remember your user preferences such as language settings, game display options, and notification preferences, so that you do not need to reconfigure them on every visit.
• Analytics Cookies: We use first-party analytics cookies to understand how players navigate the Platform — which pages are visited most, how long sessions last, and which features are used most frequently. This data is aggregated and anonymised and is used solely to improve the Platform.

6.2 What We Do Not Use

3k33 does not use cross-site advertising cookies, third-party retargeting cookies, social media tracking pixels, or any other tracking technologies that profile your browsing behaviour across websites other than 3k33.ws.

6.3 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling preference or analytics cookies will not affect your ability to play or transact.

7 Data Retention

3k33 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to the following minimum retention periods:

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Data that forms part of an ongoing legal dispute, regulatory investigation, or formal complaint may be retained beyond the standard period until the matter is fully resolved.

8 Data Security

3k33 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction. Our security framework includes the following measures:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher, ensuring that your account credentials, payment data, and personal information cannot be intercepted in transit.
• Password Hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. 3k33 never stores passwords in plain text and cannot retrieve your password — only reset it.
• Access Controls: Access to personal data within 3k33's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum data access required to perform their specific role.
• Intrusion Detection: Our infrastructure is monitored continuously for suspicious activity, unauthorised access attempts, and unusual data access patterns.
• Penetration Testing: 3k33 commissions regular independent security assessments of the Platform to identify and remediate potential vulnerabilities before they can be exploited.
• Incident Response: We maintain a documented data breach response procedure. In the event of a security incident that affects your personal data, we will notify you and relevant authorities promptly in accordance with our obligations.

9 Your Rights Over Your Data

As a player on the 3k33 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered username and a clear description of your request. We will acknowledge your request within 48 hours and provide a substantive response within 10 business days.

• Right of Access: You have the right to request a copy of all personal data that 3k33 holds about you. We will provide this information in a clear and accessible format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 7 above. We cannot erase data that we are legally required to retain.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while we investigate a dispute about its accuracy.
• Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to request that we transmit this data directly to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests and rights.
• Right to Withdraw Consent: Where processing is based on your consent (in particular, the sending of marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

10 Children's Privacy

The 3k33 Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Individuals under 21 are not permitted to register an account or use any real-money service on the Platform.

If we become aware that personal data belonging to a person under 21 has been collected — whether through misrepresentation during registration or any other means — we will immediately suspend the associated account, delete all related personal data to the extent permitted by our legal obligations, and refund any deposits made to the extent that this is possible.

If you believe that a minor has registered an account on 3k33, please contact us immediately at [email protected] so that we can investigate and take appropriate action promptly.

11 International Data Transfers

3k33 primarily serves players located in Bangladesh and processes the majority of personal data within the infrastructure supporting that market. In some cases, personal data may be processed by our technology or payment partners whose servers are located in jurisdictions outside Bangladesh.

Where such transfers take place, 3k33 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that described in this Privacy Policy. These safeguards may include contractual data protection clauses, technical security measures, and restrictions on the further transfer of your data by the receiving party.

By using the 3k33 Platform, you acknowledge and consent to the transfer of your personal data to our trusted international service providers where necessary for the operation of the Platform, subject to the safeguards described above.

12 Third-Party Links

The 3k33 Platform may contain references to third-party game providers and payment services. While 3k33 carefully selects its partners, we are not responsible for the privacy practices of any third-party organisation. This Privacy Policy applies only to data collected and processed by 3k33 in the operation of the Platform at https://3k33.ws.

We encourage you to review the privacy policies of any third-party services you interact with, particularly those of your chosen payment provider (such as bKash, Nagad, or your card issuer), as their data handling practices are governed by their own policies and are outside the scope of this document.

13 Changes to This Privacy Policy

3k33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made, we will notify registered players by displaying a prominent notice on the Platform and, where your contact details are available, by sending a notification to the mobile number or email address associated with your account.

The updated Privacy Policy will state the revised Effective Date at the top of the document. Your continued use of the Platform after the revised Effective Date constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you must cease using the Platform and contact us to request account closure.

We recommend that you review this Privacy Policy periodically to stay informed about how your personal data is being handled. Previous versions of this policy may be made available upon request by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 3k33 handles your personal data, please reach out to our support team using the contact details below. We take all privacy enquiries seriously and are committed to responding in a timely and helpful manner.

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 24 hours for general privacy enquiries; within 48 hours for formal data subject requests.
• Support Language: English
• Operating Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)